• 01273 766620

  • 01273 621444

  • info@arkafunerals.co.uk

Due to an increase in business we are building our team and would like to recruit a 3-day funeral assistant to support us in our day to day operations.

Arka Original Funerals is a vibrant, modern funeral director. We specialise in bespoke, beautiful funerals. Working with a wide range of clients in the Sussex area we support people to make the right choices for them and their friends and family when someone dies. We can arrange and support highly formal religious ceremonies through to the most unique events and direct cremation.

We are looking for a self-motivating individual who shares our passion for choice and quality of service. You will need to be calm, respectful and organised. You will also need to be physically strong. You will be involved in all practical aspects of our work and for that reason need to be entirely and intrinsically trustworthy and respectful. The working days will vary in this role and you will also be on-call for one week in four (additional payments are made for being on-call and if you are called out). We welcome applications from people with or without previous experience.

Please see below for the full job description and person specification for further details. If you are interested in applying for this role please send your CV and covering letter to Cara Mair, Arka Original Funerals, 136 Islingword Road, Brighton BN2 9SH or email to cara@arkafunerals.co.uk. Closing date 30th August 2018. 1st round interviews are scheduled for 6th September 2018.

If you haven’t heard back from us by this date please assume that on this occasion you have been unsuccessful. Thank you for your interest in this role and in Arka Original Funerals.

 

Funeral Team

Job Description

Funeral Assistant

Terms and Conditions:
This role is currently 3 days per week, you will work an 8 hour day which will be worked normally between 8am – 6pm. Occasionally you will be required to work evenings and weekends as part of your normal working hours or we will pay an additional payment for these hours if they fall outside of your working hours.
Your days will be flexible and because of the nature of our work your working days will vary from week to week. You will take part in the on call rota which operates outside of normal working hours. This is a permanent role but you will be on a probationary period for the first 6 months, during this period we reserve the right to terminate your contract with one week’s notice.

Salary £24,862 (37.5hrs) (pro rata for 24 hours = £15,912)
Annual leave 25 days per year (pro rata for 24 hours = 128 hours) plus pro rata bank holidays

Job Description

Overall Responsibilities

  • To provide assistance to the managers of Arka in providing funeral support to ourcustomers both in providing practical ‘behind the scenes’ help as well as on the day of afuneral.
  • To help in the organisation of a funeral in terms of getting ready for the funeral on the day,i.e. cleaning cars, getting our equipment together, organising music, service sheets etc sothat everything is ready on time.
  • Preparing the deceased in time for friends and family to come and sit with them, this willinclude washing and dressing of the deceased person.
  • Being responsible for playing music at funerals and handing out service sheets andproviding general help when required.
  • Assist in pall bearing duties at various locations including crematoria, burial grounds, fromprivate homes and churches.
  • To assist in collecting the deceased from various locations including nursing homes,hospices, hospitals as well as private homes.
  • Taking part in an on-call rota for collections which covers from 5pm – 9am Monday toFriday and 5pm Friday to 9am Monday, an additional payment is made for being on calland additionally if you are called out during these times.
  • Working occasionally at the weekend, additional payment is made for extra hours workedor this can be worked as part of your normal working hours.
  • Cleaning and tidying our premises as directed by the managers, this will include cleaningwindows, bathrooms, preparations areas and hoovering throughout.
  • Assist in the maintenance of our premises by doing small decorative and repair tasks.
  • Assist in administration when required including the collecting and delivering ofdocuments.
  • Answering the telephone, giving information and support as directed by the Arkamanagers.
  • Ensuring that our vehicles are well maintained in doing regular checks on oil, water andtyre pressures etc.
  • Alerting the manager when something needs repairing or replacing in a timely manner.
  • Ordering and managing small repair or maintenance tasks in line with the business needs.
  • Any other reasonable tasks in keeping with the funeral assistant’s role as requested by the

managers

Person Specification

Funeral Assistant

The funeral assistant will need to be quite an all-rounder, i.e. calm, respectful, organised, reliable, technically able and fit and strong. The person we want will need to:

  • have experience of working in a customer service role with the public
  • Be able to deputise for the funeral director as and when necessary (eg when arriving aheadof the FD at the funeral or when supporting more simple funeral arrangements)
  • have a clean driving licence
  • live within a 30 minute commute of central Brighton to enable the on-call rota to functionsmoothly
  • have a calm, confident demeanour in communicating with the public and other membersof the team
  • be strong enough to lift an 11 stone person downstairs on a stretcher with one otherperson
  • have good literacy, administration and IT skills
  • be organised in terms of general cleaning and maintenance of buildings and vehicles
  • have skills in ordering and managing small building / maintenance / projects around thepremises
  • have experience of basic decorative and house maintenance work
  • be clean and tidy in their personal appearance
  • be reliable and on time, every time.